Payment Policy

LumiRecovery Payment Policy

At LumiRecovery, your security and convenience are our top priorities. We offer multiple secure, easy-to-use payment methods so you can complete your order quickly and confidently.

Payment Methods

Credit/Debit Card

  • We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • To pay by card:
    1. Select Credit/Debit Card at checkout.
    2. Enter your card number, expiration date, and CVV.
    3. Complete the billing information as requested.
    4. Confirm your payment — a confirmation page will appear, and you will receive an email receipt.

Apple Pay & Google Pay

  • For customers with Apple or Google devices, we support Apple Pay and Google Pay for a fast, secure, and contactless checkout.
  • To use these:
    1. Select Apple Pay or Google Pay at checkout.
    2. Authenticate the payment using Face ID, Touch ID, or your device password.
    3. Confirm your shipping and billing information.
    4. After payment, you will be redirected to a confirmation page with your order details.

Shop Pay

  • Shop Pay offers an accelerated and secure checkout experience.
  • To use:
    1. Select Shop Pay at checkout.
    2. Log in to your Shop Pay account.
    3. Complete your transaction — you’ll be redirected to a confirmation page.

PayPal

  • PayPal is a globally recognized payment platform that allows secure, fast transactions without sharing your financial information.
  • To pay with PayPal:
    1. Select PayPal at checkout.
    2. Log into your PayPal account or create a new one.
    3. Confirm the payment — you’ll be redirected back to LumiRecovery to finalize your purchase.
  • Benefits: Fast checkout, secure payments, buyer protection.

Additional Payment Options

  • Depending on your location, additional local payment methods may appear at checkout.

Currency

  • All transactions are processed in United States Dollars (USD).
  • All prices include applicable taxes where required and are displayed in USD.

Security & Protection

  • Your payment information is encrypted using advanced SSL technology.
  • We do not store your full payment details and continuously monitor our systems to comply with the latest security standards.
  • All transactions are secure and protected from unauthorized access.
  • We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

Refunds & Payment Disputes

  • For details about refunds, returns, or payment disputes, please see our Refund Policy.

Customer Service

  • If you have questions or encounter any issues with your payment, our team is here to help.
  • Email: support@lumirecovery.com
  • Phone: +14842989698
  • Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
  • Response Time: We respond to all emails within 24 business hours (Monday–Friday). Emails received over the weekend are answered on Monday.