About Us
About LumiRecovery
Recovery isn't a luxury. It's how you keep going.
We started LumiRecovery because good recovery tools were either locked behind clinic price tags, or buried in marketplace listings with no real information behind them — vague descriptions, no clarity on build quality, no way to tell what you were actually getting.
So we built something narrower on purpose: a small, considered selection of massage and compression recovery devices, chosen because they meet the standards we'd expect from products we'd use ourselves. — not a catalog of everything.
Every order is backed by responsive customer service, transparent policies, and products selected with quality and reliability in mind.
Mission
To make genuinely good recovery equipment easy to find, honestly described, and accessible without clinic pricing.
Vision
A home recovery routine that's as normal and low-friction as a morning coffee — no guesswork, no gimmicks.
Our Approach
Every product in our catalog has to clear real standards before it makes the cut: solid build quality that holds up to daily use, a setup simple enough for everyday use, and genuine value at the price point. If something doesn't clear all three, it doesn't go in our store — which is why our catalog stays focused rather than trying to carry everything in the category.
What We Stand For
Quality Without Compromise
Every device in our catalog is selected because it meets our standards for quality, usability, and reliability.
Straightforward, No Pressure
Our product pages give you what you need to make a confident decision — clear descriptions, honest specs, no inflated claims.
Service That Matches the Products
We focus on providing responsive service and making sure customers have the information they need before and after purchase.
Who LumiRecovery Is For
People with demanding routines — early workouts before work, long shifts on your feet, training blocks that leave you sore for days after. LumiRecovery exists for the part of the day after the effort, when recovery is what lets you show up again tomorrow.
How We Operate
LumiRecovery is an online retailer serving customers across the United States. We carefully select products based on quality, functionality, and everyday usability. Orders are fulfilled through trusted logistics partners to ensure reliable delivery across the United States. Every order includes free shipping, a 30-day return window, and a 1-year warranty. Full information in our Shipping Policy and Refund Policy.
Contact Information
LumiRecovery
Address:
2770 Main St
Frisco, Texas 75033
United States
Email: support@lumirecovery.com
Phone: +1 (469) 708-1492
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM ET
Response Time:
We respond to all emails within 24 business hours (Monday to Friday). Emails received over the weekend are answered on Monday.